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Shipping
What are your domestic shipping charges?
Shipping charges? Enjoy FREE shipping both ways for deliveries within the within the US via USPS and Singapore via Speedpost. No minimum order required. No hidden charges.
It's all part of our core value of “Awesome Customer Service with a smile”.
How soon will I receive my order?
All items are shipped within 24 hours of placing the order or by end of the next business day after a weekend/public holiday. For US orders, you will receive your order in 2-4 business days.
You will receive your order in 1-2 business days within Singapore via Speedpost. For example: Orders made on Saturday, Sunday or Monday will be delivered between Tuesday and Wednesday.
| Shipping Service | Shipping Fee | Order Processing Time | Delivery Time | Total Time |
| USPS | FREE! | < 1 Business Day | 2-4 Business Day | 3-5 Business Days |
| SingPost Speedpost | FREE! | < 1 Business Day | 0-1 Business Day | 1-2 Business Days |
How do I track my order?
An email is sent to you as soon as the order is shipped with the tracking no. and the site you can track.
US orders can be tracked here: USPS
You can also track from the SpeedPost website.
What are your International Shipping charges?
Any city outside of US & Singapore is considered International, and we charge a flat rate worldwide if you only purchase a single item. For orders greater than USD$100, use the promotion code: FREESHIPPING to get free shipping. Any additional shipping charges is borne by the company.
| Shipping Service | Shipping Fee | Order Processing Time | Delivery Time | Total Time |
| SingPost EMS | USD$20 Flat fee | < 1-2 Business Day | 2-5 Business Days | 3-7 Business Days |
| SingPost EMS (orders > USD$100) | FREE! | < 1-2 Business Day | 2-5 Business Days | 3-7 Business Days |
Call our friendly Gurus at +1 (415) 633-6815 or email us if you have issues with shipping or tracking.
Who pays for customs/import charges?
The recipient of the shipment is responsible for taxes, custom duties and fees levied outside of Singapore. Unfortunately, we do not have control over these charges, but our gurus do their best to work with our valued customers.
