FAQ

Which browsers are your website compatible with?

Hucklebury believes in moving the web forward. As such, we only support IE9+, Firefox 3.5+, Opera10.6+ and Chrome. Please upgrade right now if you haven't done so already!

How do I decide my best fit size?

All our shirts are made based on the neck size. For complete details on sizing refer our Sizing Chart

Why do you have limited options in each size and some sizes are not available or sold out?

In order to produce high quality garments that are affordable, we only produce limited styles and colors we think will sell. This gives us the flexibility and creativity of introducing new styles, colors with same high quality fabrics and craftsmanship that otherwise would cost 2-3 times our selling price. As a result, our popular styles and sizes sell away quickly. You can always click on the shirt and size that is not available to send you an “shirt alert” email. No more checking the site umpteen times.

Where can I purchase Hucklebury items?

Our shirts are sold only online through hucklebury.com and certain Pop-up stores.

Where are your shirts made?

Our fabrics are woven in Italy, while our shirts made in Jordan.

How should I care for my Hucklebury products?

The best way to care for your shirts is to check the instruction tag next to the lowest button from the bottom. Here are few additional tips:

- Cold wash and hand dry until slightly damp. We don’t recommend machine drying as it may lead to shrinkage.
- Remove your collar stays if you plan to get your shirts professionally cleaned. Collars are the most important element of a shirt, so take good care of it.
- At home, iron the shirts when little damp.

Still in doubt? Email the Gurus.

What is the best way to reach The Gurus?

Glad you asked. We have dedicated an entire page on numerous ways you can reach us.

I called – but no reply?

Our gurus work tirelessly from Monday-Friday from 9:30am-5:30pm and on Saturdays from 10am-4pm. Occasionally, we need to take the much needed break. We’ll get back to you right away.

How much is your sales tax?

Currently, no sales tax is charged for buying within the US or Singapore. This may change in the future as our business grows.

What are the accepted payment options?

We accept credit card payments accepted by Paypal (Visa, MasterCard and American Express amongst others) or direct payment via your Paypal accounts. We do not accept personal checks and money orders.

What if I don't have a Paypal account?

You don’t need one to make payment!